Terms of Service

1. Acceptance of Terms

By accessing and using Yolanda Indo Wisata's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Yolanda Indo Wisata's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display
• attempt to reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms are as follows:

• Full payment is required at the time of booking
• We accept major credit cards, bank transfers, and PayPal
• All prices are in Indonesian Rupiah (IDR) unless otherwise stated
• Prices are subject to change without notice

4. Cancellation and Refund Policy

Cancellation policies vary by tour type and are subject to the following general terms:

• Free cancellation up to 48 hours before tour departure
• 50% refund for cancellations between 24-48 hours before departure
• No refund for cancellations less than 24 hours before departure
• Refunds will be processed within 5-7 business days

5. Limitation of Liability

In no event shall Yolanda Indo Wisata, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

6. Governing Law

These terms shall be interpreted and governed by the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Bali, Indonesia.

7. Contact Information

If you have any questions about these Terms of Service, please contact us: